Terms of Service

Effective Date: June 3, 2026  |  Last Updated: June 3, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and the operator of caferio-delivery.click ("Company," "we," "us," or "our"). By visiting, browsing, registering on, or otherwise using this website and its associated services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using this platform on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such a case, "you" and "your" shall refer to both you individually and that entity.

These Terms apply to all visitors, registered users, customers, and any other persons who access or use our website, mobile interface, or ordering services. Your continued use of caferio-delivery.click after any modifications to these Terms are posted constitutes your acceptance of those modifications.

You must be at least eighteen (18) years of age to use this website and place orders. By using this platform, you represent and warrant that you meet this age requirement. If you are under 18, you may only use this service with the involvement and consent of a parent or legal guardian.

2. Description of Services

Cafe Rio operates an online food ordering and delivery platform accessible at caferio-delivery.click. Through this platform, we offer the following services:

• Online Food Ordering: Users may browse our menu, customize orders, and place requests for food items prepared by or through Cafe Rio.
• Food Delivery Services: We facilitate the delivery of food orders to addresses within our designated delivery zones. Delivery availability, timing, and fees are subject to change without prior notice.
• Pickup Services: Customers may place orders online and arrange for in-store or curbside pickup at participating locations.
• Account Management: Registered users may create and manage personal accounts, view order history, save delivery preferences, and access promotional offers.
• Promotions and Loyalty Programs: From time to time, we may offer discount codes, promotional deals, or loyalty rewards. Such offers are subject to their own specific terms and conditions.
• Customer Support: We provide support services via email and other communication channels to assist with orders, inquiries, and complaints.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation. Menu items, prices, availability, and delivery zones are subject to change at our sole discretion.

All food items listed on our website are subject to availability. In the event that an item becomes unavailable after your order has been placed, we will make reasonable efforts to notify you and offer a suitable alternative or a refund for the unavailable item.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of this platform, you agree to:

• Provide accurate, current, and complete information when registering for an account or placing an order, including your name, delivery address, contact number, and payment details.
• Maintain the confidentiality of your account credentials, including your username and password, and notify us immediately at [email protected] of any unauthorized use of your account.
• Accept full responsibility for all activities that occur under your account, whether authorized or unauthorized.
• Ensure that you are available to receive your delivery at the address provided at the estimated time of arrival.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our services.
• Use this website solely for lawful, personal, and non-commercial purposes unless expressly authorized otherwise in writing by us.
• Promptly pay all amounts due in connection with your orders, including the cost of food, delivery fees, taxes, and any applicable service charges.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities while using caferio-delivery.click:

• Using the platform for any unlawful, fraudulent, or unauthorized purpose, including placing false or fictitious orders.
• Attempting to gain unauthorized access to any portion of the website, server, network, or database connected to this platform.
• Transmitting any viruses, malware, ransomware, spyware, or any other harmful, disruptive, or destructive code.
• Engaging in data mining, scraping, crawling, or using automated tools to extract information from this website without our prior written consent.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the website or its content for any commercial purpose without express written permission from us.
• Posting, transmitting, or sharing any content that is defamatory, obscene, offensive, hateful, threatening, or otherwise objectionable.
• Impersonating any person or entity, including any employee or representative of Cafe Rio, or falsely claiming an affiliation with any person or organization.
• Circumventing, disabling, or otherwise interfering with security-related features of the website.
• Engaging in any conduct that restricts or inhibits any other user's use or enjoyment of the platform, or which, in our sole judgment, could harm us, our users, or expose either party to liability.
• Using promotional codes, discount offers, or loyalty rewards in a manner inconsistent with their stated terms or in a way designed to defraud the Company.
• Violating any applicable local, state, or federal laws, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable anti-spam regulations.

We reserve the right, in our sole discretion, to suspend or terminate your account and refuse any current or future use of the platform if we believe you have violated these Terms or engaged in any prohibited activities.

4. Intellectual Property Rights

All content available on or through caferio-delivery.click, including but not limited to text, graphics, logos, icons, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and layout of the website ("Content"), is the exclusive intellectual property of Cafe Rio or its licensors and is protected under applicable United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable trademark and trade dress laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website and its Content solely for the purpose of browsing the site and placing food orders for your personal, non-commercial use. This license does not include:

• The right to modify, copy, reproduce, republish, upload, post, transmit, or distribute any Content without our express written permission.
• Any resale or commercial use of the website or its Content.
• Any use of data mining, robots, or similar data gathering and extraction tools.
• Any use of the Cafe Rio name, logos, trademarks, or service marks without our prior written consent.

Any unauthorized use of the Content or intellectual property on this website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. We actively monitor and enforce our intellectual property rights to the fullest extent permitted by law.

If you believe that any content on caferio-delivery.click infringes your intellectual property rights, please notify us at [email protected] with a detailed description of the alleged infringement in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

5. Payment Terms

By placing an order through caferio-delivery.click, you agree to pay all charges associated with your order, including the price of the food items, applicable delivery fees, service charges, and any applicable sales taxes, in accordance with the pricing and billing terms in effect at the time of your order.

We accept various forms of payment, including major credit and debit cards and other electronic payment methods as indicated on the checkout page. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you supply is accurate and complete.
• Charges incurred by you will be honored by your payment provider.
• You will pay all charges incurred by you at the posted prices, including applicable taxes.

All prices listed on our website are in United States Dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors on our website and will notify you of any such errors before confirming your order.

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to inaccuracies in product or pricing information, suspected fraud, or limitations on quantities available for purchase.

In the event of a disputed charge or unauthorized transaction, you should contact your payment provider directly. You may also contact us at [email protected] to report any billing issues.

5.1 Refund and Cancellation Policy

Orders may be cancelled within a limited window after placement, subject to our operational requirements. Once food preparation has begun, cancellations may not be possible. Refunds will be issued at our discretion in cases of incorrect orders, missing items, or demonstrable quality issues. Refund requests must be submitted within twenty-four (24) hours of the delivery or pickup by contacting [email protected]. We reserve the right to issue refunds in the form of account credits or to the original payment method, as we determine appropriate.

6. Disclaimers — Services Provided "As-Is"

YOUR USE OF CAFERIO-DELIVERY.CLICK AND ITS SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• The website will be uninterrupted, timely, secure, or error-free.
• The results obtained from using the website will be accurate or reliable.
• Any errors in the website will be corrected.
• The website or the servers that make it available are free of viruses or other harmful components.
• Food items will meet your specific dietary requirements, allergen restrictions, or taste preferences.

You acknowledge and agree that any material downloaded or otherwise obtained through the use of the website is done at your own discretion and risk, and that you will be solely responsible for any damage to your computer system, mobile device, or other property, or loss of data resulting from such use.

Nutritional, allergen, and ingredient information provided on our website is offered in good faith but may not always be completely accurate, current, or comprehensive. If you have food allergies, dietary restrictions, or specific nutritional concerns, we strongly encourage you to contact us directly before placing an order.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING APPLICABLE STATE LAW, IN NO EVENT SHALL CAFE RIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VENDORS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, CAFERIO-DELIVERY.CLICK OR ITS SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth above are a fundamental element of the basis of the bargain between you and us. The services would not be provided without such limitations.

8. Indemnification

You agree to defend, indemnify, and hold harmless Cafe Rio and its affiliates, officers, directors, employees, agents, licensors, service providers, and successors and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the website or our services, including but not limited to your submissions, user content, or any use of Content other than as expressly authorized in these Terms.
• Your violation of any third-party rights, including but not limited to intellectual property rights, privacy rights, or contractual obligations.
• Your violation of any applicable federal, state, or local law, regulation, or ordinance.
• Any claim that your use of our services caused damage to a third party.
• Any fraudulent, inaccurate, or misleading information you have provided to us.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which the principal place of business of Cafe Rio is located, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or related to these Terms or the use of caferio-delivery.click shall be brought exclusively in the federal or state courts of competent jurisdiction within the United States. You consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue of any such proceeding.

These Terms are also subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), which prohibits unfair or deceptive acts or practices in commerce. To the extent applicable, users in the State of California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq., and the California Consumer Legal Remedies Act (CLRA).

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact us informally to attempt to resolve the dispute. Please send a written description of your dispute to [email protected]. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within this period, either party may proceed with formal dispute resolution as set forth below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for claims that qualify for small claims court proceedings, you and Cafe Rio agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of our services, shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA), rather than in a court of law. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

10.3 Class Action Waiver

YOU AND CAFE RIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Cafe Rio agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

10.4 Exceptions

Notwithstanding the arbitration agreement above, either party may seek emergency equitable relief before a competent court to maintain the status quo pending arbitration, and each party retains the right to bring an individual action in small claims court for disputes within the jurisdictional limits of such courts.

11. Term and Termination

These Terms shall remain in full force and effect for as long as you continue to use the website or maintain an account with us.

Termination by You: You may terminate your account at any time by ceasing use of the website and, if applicable, requesting account deletion by contacting us at [email protected]. Termination of your account does not relieve you of any obligations arising prior to the date of termination, including payment for any orders already placed.

Termination by Us: We reserve the right to suspend or terminate your account and access to caferio-delivery.click at our sole discretion, at any time, with or without cause, and with or without notice. Grounds for termination may include, without limitation:

• Violation of any provision of these Terms of Service.
• Suspected fraudulent, abusive, or illegal activity.
• Requests by law enforcement or other government agencies.
• Extended periods of account inactivity.
• Discontinuation of our services.

Effect of Termination: Upon termination, your right to use the website immediately ceases. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution.

12. Changes to Terms

We reserve the right to modify, update, or replace these Terms of Service at any time in our sole discretion. When we make material changes to these Terms, we will notify you by:

• Updating the "Last Updated" date at the top of this page.
• Posting a prominent notice on caferio-delivery.click.
• Sending an email notification to the address associated with your account (where applicable and where required by law).

Your continued use of caferio-delivery.click after any changes to these Terms are posted constitutes your binding acceptance of those changes. If you do not agree to the modified Terms, you must immediately discontinue your use of the website and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be accessible at caferio-delivery.click.

13. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Cafe Rio. These links are provided solely for your convenience and informational purposes. We have no control over the content, privacy policies, or practices of any third-party sites or services and assume no responsibility for them.

We strongly advise you to read the terms and privacy policies of any third-party websites or services that you visit. Your interactions with third-party websites are governed by their respective terms and privacy policies, and we disclaim all liability arising from your use of such third-party services.

14. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with your use of caferio-delivery.click is governed by our Privacy Policy, which is incorporated into these Terms by this reference. By using our services, you consent to our collection, use, and sharing of your personal information as described in our Privacy Policy.

To the extent applicable, we comply with relevant United States privacy laws, including the Federal Trade Commission Act (FTC Act) regarding unfair or deceptive practices, and where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). California residents may have specific rights regarding the access, deletion, and sale of their personal information as provided under California law.

15. Food Safety and Allergen Information

Cafe Rio takes food safety seriously and strives to maintain high standards of hygiene and quality in all food preparation and delivery operations. However, we cannot guarantee that our food items are completely free from allergens, including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish.

Allergen and ingredient information provided on our website is for general informational purposes only. Cross-contamination may occur during food preparation. If you have a severe food allergy or dietary restriction, you acknowledge and assume the risk associated with consuming food prepared in our kitchen environments. We strongly recommend that you contact us directly at [email protected] before placing an order if you have any specific allergy concerns.

16. Force Majeure

We shall not be liable for any delay or failure in the performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders, strikes, labor disputes, war, terrorism, fire, power outages, internet disruptions, or any other unforeseen events that prevent or delay the fulfillment of our services.

In the event of a force majeure occurrence, we will make reasonable efforts to notify affected customers and resume services as soon as reasonably practicable. Orders affected by force majeure events will be handled on a case-by-case basis, and we will work to issue refunds or reschedule deliveries where possible.

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, void, or unenforceable under any applicable law, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

The parties agree that such invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving, to the greatest extent possible, the original intent of the parties as reflected in the original provision. If no such modification is possible, the provision shall be deemed deleted, and the rest of the Terms shall continue in effect without modification.

No failure or delay by us in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege under these Terms.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by us on caferio-delivery.click, constitute the entire agreement between you and Cafe Rio with respect to your use of the website and services and supersede all prior or contemporaneous communications, agreements, representations, and understandings, whether oral or written, between you and us relating to the same subject matter.

No amendment, modification, or waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of Cafe Rio. Any purported waiver of any provision of these Terms shall not be binding on us unless it is in writing and signed by us.

19. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, our services, or any aspect of your experience with caferio-delivery.click, please do not hesitate to reach out to us through the following contact details:

We aim to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to active orders, please use the fastest available contact method listed above.